FAQ’S

• Do I need equipment for the workouts?

  

  No, equipment is completely optional! All of Raven’s workouts are designed to be effective whether you choose to use equipment or not. However, if you’re ready to take your workouts to the next level and add some variety, consider incorporating any of the following:

  • Heavy Weights: 8-10 lbs or more
  • Light Weights: 1-5 lbs
  • Resistance Band: also called a booty band or small mini loop resistance band
  • Gliders: Perfect for sliding movements (or use paper plates or washcloths as a budget-friendly alternative depending on your floors)
  • Small Pilates Ball: Ideal for core work and adding balance challenges. About 9 inches in diameter
  • Magic circle: also called a Pilates ring! My personal fav.

  Each piece of equipment can enhance your workout experience, but you’ll still feel the burn and see results even without them!

• Are the workouts safe if I'm pregnant?

  

  Yes! Pilates can be a wonderful way to stay active during pregnancy, helping to build strength, improve posture, and ease tension. That said, every pregnancy is unique. Always consult your doctor, listen to your body and modify movements as needed.

  While periodically we offer pregnancy safe modifications in live classes, we now offer the brand NEW Glow & Grow: 7 Day Pregnancy Safe Pilates Program designed for the busy, expecting woman who wants to keep up her active lifestyle while prioritizing her health and well-being. The program focuses on building long, lean lines, strengthening core muscles, and adding a boost of cardio for a full-body workout, Pilates Body style.

  Legal Disclaimer: Please consult your doctor before starting this or any other exercise program, especially if you are pregnant, to ensure it is safe for your specific needs.

• How do I cancel my membership?

  

  We’re sad to see you go, but canceling your membership is simple! Here’s how:

  1. Click on Account Settings (you’ll find the button under the JOIN tab).
  2. Select ACCOUNT from the menu.
  3. Go to ACTIVE PACKAGES and locate your membership package.
  4. Click the three dots on the right-hand side of your package and select CANCEL.

  That’s it! Your membership will be canceled. If you have any issues, feel free to reach out to us—we’re here to help!

• I’m new to pilates! Am I still able to participate?

  

  Absolutely! No matter your Pilates skill level—beginner, intermediate, or advanced—you’re welcome to join any challenge or class. Raven designs every class to be inclusive and accessible for ALL. Throughout each session, she offers modifications to help you adjust movements to suit your needs, whether you’re just starting out, working around a health concern, or simply looking to move at your own pace. The goal is to make you feel strong, confident, and empowered, no matter where you’re starting from!

• Can I pause my membership?

  

  Yes, you can! Life happens, and we totally get it. If you need to pause your membership, just send an email to [email protected] and let us know. No personal information is required for this process—just a quick note that you’d like to pause your account.

  When you’re ready to get back on the mat and rejoin Pilates Body by Raven, simply email us again, and we’ll reactivate your membership. We’ll be here to welcome you back with open arms (and a killer workout)! 💪

• Can I cast the videos/ livestream from my phone to my tv?

  

  Casting your workout videos is super easy! When you start a video, just tap the Cast button at the top of your screen. From there, you can use AirPlay to stream the workout to the device of your choice. Whether it’s your TV or another screen, you’ll have Raven right there with you, leading the way!

• Who do I contact with questions?

  

  Got questions? We’re here to help! Just send an email to [email protected] and include the subject of your email in the subject line (e.g., Membership Question, Pause Membership, or Question About a Program). Our team is dedicated to providing top-notch support and will get back to you within 24-48 hours. We can’t wait to assist you!

• Can I workout with Raven in person?

  

  YESSS! Raven loves connecting with the Pilates Body hotties IRL. Keep an eye on her socials—@pilatesbodyraven and @pilatesbodyhotties on Instagram—for announcements about pop-up events.

  You can also click on the Events tab right from the homepage of the website to check if there’s an upcoming in-person class with Raven in a city near you. Don’t miss your chance to sweat it out with Raven live! 💪

• How do I upgrade from a monthly plan to a yearly plan?

  

  Upgrading your membership is quick and easy! Just send an email to [email protected] letting us know you’d like to switch to a yearly membership. Our team will get back to you within 24-48 hours to confirm the change.

  Your membership upgrade will take effect on your next billing date, so you can enjoy the benefits of a yearly plan hassle-free!

• Do you offer a free trial?

  

  Your two-week free trial at Pilates Body by Raven includes full access to everything we offer! Here’s what you’ll enjoy:

  1. Weekly Live Classes: Join Raven in real-time for guided workouts that keep you energized and motivated.
  2. On-Demand Workouts: Access a vast library of pre-recorded classes that you can enjoy anytime, anywhere. Whether you’re a beginner or advanced, there’s something for everyone.
  3. Exclusive Community Q&As: Connect with Raven and the Pilates Body Hotties community for tips, inspiration, and personalized insights during exclusive Q&A sessions.
  4. Challenges & Programs: Participate in transformative challenges and curated programs tailored for every fitness level. These are designed to strengthen your body and refresh your mind.

• How do I sign up for the free trial?

  

  Signing up is easy! Click here to get started!

• I’m having playback issues. What do I do?

  

  Playback issues are often caused by a slow internet connection. Make sure you’re connected to a strong Wi-Fi or mobile data network. If the problem persists, try the following solutions.

  • Refresh the page: Close the video and reload the page to try again.
  • Clear your browser cache: This can solve many playback issues. On Chrome: Go to Settings > Privacy and security > Clear browsing data. On Safari: Go to Preferences > Privacy > Manage Website Data.
  • Update your browser: Make sure you’re using the latest version.

  If you’re still having issues, try switching to a different browser (e.g., Chrome, Safari, or Firefox).